Disclaimer
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Please ensure it is obvious what misc items should be taken to the curb by our Bin Experts. Mark items with tape, paper, marker or other means. We will use best Judgment. If there is a broken table by your bin, the table will probably be taken to the curb. If there is an unmarked outdoor chair by your bins, it will probably not be taken to the curb. Our Bin Experts may contact you for confirmation on items that are unclear. Due to the short timespan and urgent nature of such a confirmation, the item may not be taken to the curb until the next week if confirmation isn't received before the route is collected. Feel free to contact us with your name and address if there is a specific item you do or do not want taken out, or if you have any special requests for that week. Our Bin Experts can be asked to "Grab the old orange wheelbarrow on the right side of the house," but they CANNOT be asked "Grab the old orange wheelbarrow that is inside my garage/shed." You can leave your garage open for our Bin Experts to retrieve bins, but our Bin Experts will not enter any closed shed or garage. Only bins will be retrieved from open garages and you must provide us with this request beforehand.Our bin experts can, with request from the home owner, grab bins/waste items from backyards or within fences. Our Bin experts WILL NOT enter backyards with "beware of dog" signs or other threatening signs. Our Bin Experts WILL NOT enter your yard if there is an animal present. We do not offer refunds. If our Bin Expert arrives at your house to collect or return your bin and there is an animal present, the bins/items are not in an accessible location such as a closed garage, or any other reason our Bin Experts could not obtain or return your bin, you will be notified.
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